Privacy Policy

This Privacy Policy explains how Best Deal Chennai ("we", "us", "our") collects, uses, shares and protects information when you use our website and services. By using our website, you agree to the collection and use of information as described here.

Personal Information: name, mobile number, email address, service area and address details you provide when booking a service, making an enquiry, or contacting us.

Partner Information: business name, contact person, phone number, email, location, pricing and offer details submitted by businesses applying to partner with us.

Student Assistant Information: name, contact details, identity verification documents, academic details and availability submitted by students applying to our Student Employment Programme.

Where a family or senior citizen books our Senior Citizen Support Service, we collect the information necessary to arrange and coordinate that assistance, such as the senior citizen's name, contact number, address, the nature of assistance required and relevant scheduling details.

This information is used solely to arrange and deliver the requested assistance and is shared only with the assigned student assistant and, where relevant, the senior citizen's family, as necessary to provide the service.

We use the information we collect to process bookings and enquiries, connect you with partner businesses or student assistants, confirm and coordinate appointments, respond to your questions, improve our website and services, and meet our legal and operational obligations.

We may contact you by SMS, phone call, WhatsApp or email regarding a booking, enquiry or service update. We may also send promotional communications about offers or new services, which you can opt out of at any time by contacting us.

We share relevant booking information with the specific partner business, service provider or student assistant involved in fulfilling your request, so that they can deliver the service you requested.

We do not sell your personal information to third parties. We may share information where required by law, to protect the rights and safety of our users, or with service providers who help us operate our website (such as hosting or messaging providers), under appropriate confidentiality obligations.

We take reasonable steps to verify student assistants before they are matched with a family, as described in our Student Employment Programme. Information collected for this purpose is used strictly for verification, training and monitoring, and to maintain the safety and quality of our Senior Citizen Support Service.

Where payment is made through our booking flow, your chosen payment method (such as Google Pay, PhonePe, Paytm or cash) processes that transaction directly. Best Deal Chennai does not store your card, UPI PIN or other sensitive payment credentials.

Our website may use cookies or similar technologies to remember your preferences, understand how our website is used, and improve your browsing experience. You can control cookies through your browser settings.

Our website may contain links to third-party websites, including partner business websites or social media pages. We are not responsible for the privacy practices or content of these third-party websites, and we encourage you to review their respective privacy policies.

We take reasonable administrative and technical measures to protect the information we hold from unauthorised access, loss or misuse. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide our services, maintain accurate business records, and comply with our legal obligations, after which it is securely deleted or anonymised.

Our website and services are intended for use by adults arranging services for themselves or their families. We do not knowingly collect personal information directly from children. Information about a senior citizen or another family member is provided to us by the adult booking the service.

You may request access to, correction of, or deletion of your personal information held by us, subject to applicable law, by contacting us at info@bestdealchennai.com.

Where we rely on your consent to process your information, you may withdraw that consent at any time by contacting us. Withdrawing consent may affect our ability to provide certain services to you going forward.

In the unlikely event of a data breach that affects your personal information, we will take prompt steps to investigate and address the breach, and will notify affected users and relevant authorities where required by applicable law.

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or operational reasons. The updated policy will be posted on this page with a revised "Last Updated" date.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at info@bestdealchennai.com or call +91 88255 08172.